SUB CATEGORY :

SCRIPT

COMPANY ENTERING :

DENTSU INC., TOKYO

TITLE :

CALL CENTER GIRL

BRAND :

SYNALIO

ADVERTISER :

GIVERY INC.

AGENCY :

DENTSU INC., TOKYO

CREATIVE DIRECTOR :

SHUMPEI MURATA

COPYWRITER :

CHIEMI MANAKO

MEDIA AGENCY :

ECLAIRER INC., TOKYO

MEDIA PLANNING DIRECTOR :

ITSUO TERUYA

FILM PRODUCTION COMPANY :

ROBOT COMMUNICATION INC., TOKYO

DIRECTOR :

TATSUYUKI KOBAYASHI

CINEMATOGRAPHER :

SHINGO GIMA

GAFFER :

AKIHIRO SHIMURA

FILM PRODUCER :

YASUHIRO KAWASAKI

PRODUCTION MANAGER :

SHINJI NOMURA/RYOEI NAKASHIMA

STYLIST :

TSUYOSHI TAKAHASHI

HAIR & MAKE UP :

YOHEI AKAZAWA

POST-PRODUCTION COMPANY :

PPC, TOKYO

EDITOR :

TOMOYO ORIKASA

COLORIST :

TAKESHI KURAMORI

FLAME ARTIST :

AKIKO AOYAMA

SOUND PRODUCTION COMPANY :

MURAKAMIX, TOKYO

MIXER :

YUJI MURAKAMI

ENGLISH SYNOPSIS :

IN WEEKEND, A COUPLE IS RELAXING ON THE SOFA. THE BOYFRIEND TRIES TO DECIDE WHERE TO GO ON A DATE BUT SUDDENLY HIS GIRLFRIEND'S VOICE TURN TO VOICE GUIDANCE. HE WANTS TO GO TO AN AMUSEMENT PARK, BUT SHE RESPONDS AUTOMATICALLY, "TO A ZOO, NO.1" OR "TO
A PARK, NO.3". HE TRIES TO CHOOSE AN OPTION OF AMUSEMENT PARK WITH IRRITATION. HOWEVER, EVENTUALLY THE NUMBER IS INCORRECTLY RECOGNIZED, THEY WILL GO TO A WATERFALL DATE. EVERY JAPANESE PERSON WOULD AGREE THAT VOICE GUIDANCE IS IRRITATING.
WE APPEALED THAT OUR CHAT BOT SERVICE REDUCES THE BURDEN ON CUSTOMERS AND IT IS POSSIBLE TO RESPOND APPROPRIATELY.

ENGLISH CONTEXT EXPLANATION :

IN JAPAN, MORE AND MORE COMPANIES INTRODUCE "AUTOMATIC VOICE GUIDANCE" (FLOWING AUTOMATIC VOICE GUIDANCE WHEN A COSTOMER CALLS TO THE COMPANY) BECAUSE IT'S CONVENIENT FOR THE COMPANY. HOWEVER, MANY PEOPLE HAVE BEEN IRRITATED BY ITS AUTOMATIC SERVICE. FOR EXAMPLE,· IF YOU WANT TO ASK ABOUT THE PURCHASE METHOD, BUT YOU CAN GIVE AN UNRELATED OPTION SUCH AS "ABOUT PRODUCTS,NO.1", "TO REFUND,NO.2 ", AND YOU HAVE TO TAKE A LONG WAY TO YOUR GOAL OPTION.· EVEN IF YOU CAN PUSH THE NUMBER WHICH YOU THINK IT CORRECT, YOU MIGHT HEAR "THE NUMBER COULD NOT BE CONFIRMED" AND MUST GO BACK TO THE BEGINNING. MANY JAPANESE PEOPLE ARE IRRITATED BY VOICE GUIDANCE EVERY DAY. OUR CHAT BOT SERVICE "SYNALIO" CAN REMOVE THE FRUSTRATION.THE WATERFALL IN THE LAST SCENE IS CALLED TO "TAKIGYO".IT IS TRADITIONAL BUDDHISM TRANING. IN JAPAN, EVERYONE KNOWS IT BUT IT IS VERY RARE AS A DATE COURSE.