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  • SUB CATEGORY :
    RETAIL
  • COMPANY ENTERING :
    ISOBAR CHINA GROUP, SHANGHAI
  • TITLE :
    KFC RAINY DAY POP-UP MENU
  • BRAND :
    KFC
  • ADVERTISER :
    YUM CHINA
  • AGENCY :
    ISOBAR CHINA GROUP, SHANGHAI
  • THE BRIEF :
    THE CHINESE FOOD DELIVERY BUSINESS IS WORTH USD$85.7 BILLION A YEAR. AND WHEN IT RAINS, SALES CAN SURGE 10%, AND KFC BRANCHES IN RAINY LOCATIONS HAVE TO DEAL WITH LARGE SPIKES IN ORDERS. SO HOW DOES KFC ENSURE THAT EVERY SINGLE ORDER GETS PREPARED AND DELIVERED ON TIME?
  • THE STRATEGY :
    TARGET AUDIENCE: KFC’S TARGET CONSUMERS ARE AGED BETWEEN 20 TO 35 YEARS OLD WHO ARE FREQUENT USERS OF DELIVERY SERVICES. PLATFORMS: OTV / OOH / MOJI WEATHER APP / ONLINE VIDEO / TIKTOK / WECHAT / WEIBO
  • THE EXECUTION :
    KFC LAUNCHED RAINY DAY DELIVERY MENUS AVAILABLE IN THE KFC APP WHEN IT RAINS. 1. REAL-TIME WEATHER AND LOCATION DATA:
    IN PARTNERSHIP WITH WEATHER APP ‘MOJI’, THE KFC RAINY DAY MENU WAS ABLE TO POP-UP ON USERS’ APPS IN AREAS WHERE IT WAS RAINING.
    2. FULL EXPOSURE ON THE WEATHER APP: ICON DISPLAY, WEATHER FORECAST SPONSORSHIP, DYNAMIC SCREEN OPENING, CUSTOMISED HOMEPAGE DESIGN, PROP DESIGN, MESSAGE ON MOJI OFFICIAL WECHAT AND WEIBO, DIRECTED H5, ETC… 3. OOH: LED BILLBOARDS IN NANJING WERE USED TO DISPLAY UPDATED CONTENT IN REAL TIME ACCORDING TO THE CHANGE OF WEATHER.
  • THE RESULT :
    KFC RAINY DAY MENU TRANSFORMED HOW RESTAURANTS OPERATE FOR MAXIMUM ECOMMERCE TRANSACTIONS. IN THE FIRST FEW WEEKS AFTER THE KFC RAINY DAY MENU WAS LAUNCHED: 200,000+ RAINY DAY MENU ORDERS WERE PLACED ON A PEAK DAY 4% INCREASE IN KFC DELIVERY ORDERS 8% INCREASE IN AVERAGE TRANSACTION PRICE *DATA SOURCE: YUM CHINA.
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